According to an ancient proverb, it is better to see something once, than to hear about it a thousand times. We agree with that. That's why we created a number of educational videos that can help you to get acquainted with Provide Support Live Chat system, setup your live chat account the way you need, integrate live chat to your website, master agent apps and other chat tools, and improve your customer support team skills.
Short videos that allow you to see customer service chat in action - from both visitor and chat agent sides. Learn about applications we created to provide support to your customers and to improve your customer service team performance.
Learn how to integrate live chat with your Wix, WordPress or BigCommerce based website.
From short videos about some particular feature setup and usage to an ultimate live chat setup guide.
Pro tips from our customer support experts about live chat communication style, ways to prevent or solve difficult situations, making customers happy.
Learn how to disable pre-chat and post-chat surveys, change Operator Console and chat window language, create a subdomain for your live chat window, etc.